legend link Privacy Policy – How Your Personal Data Is Handled

When you register an account with legend link, we collect the personal details you provide during sign-up — including your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect a copy of a valid government-issued ID as part of our identity verification process, which is required to comply with applicable regulations and to keep the platform safe for all members. As you use the platform, we automatically gather technical data such as your device type, browser version, IP address, and session activity logs — this helps us detect unusual access patterns and protect your account. When you make deposits or withdrawals, our payment processing systems record transaction details including amounts, timestamps, and the payment method used, though we do not store full card numbers on our servers. We may also collect information you voluntarily share when you contact our support team, respond to surveys, or participate in promotional activities on the platform.

The primary reason we collect your personal information is to operate your account and deliver the services you signed up for — including processing deposits and withdrawals, verifying your identity, and giving you access to games and betting markets. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our terms or policies. With your consent, we may also send you promotional communications about offers available on our Promotion page or new features on the platform — you can opt out of marketing messages at any time by contacting support at [email protected]. Your activity data helps us improve the platform experience, identify technical issues, and personalise the content you see when you log in. We also use collected data to fulfil our legal and regulatory obligations, including anti-money laundering checks and responsible gaming monitoring as described on our Responsible Gaming page.

legend link does not sell, rent, or trade your personal information to any third party for their own marketing purposes — your data is not a product we exchange for commercial gain. We do share limited data with trusted service providers who help us operate the platform, such as payment processors, identity verification partners, and cloud infrastructure providers; these partners are contractually bound to handle your data securely and only for the specific purpose we engage them for. In cases where we are legally required to do so — for example, in response to a valid court order, regulatory inquiry, or law enforcement request under Philippine law — we may disclose relevant account information to the appropriate authorities. If legend link undergoes a business restructuring, merger, or acquisition, your data may be transferred to the successor entity, and you will be notified of any material change in how your data is handled. We do not share your data with other players or make any personal information publicly visible on the platform.

As a registered member and as a data subject under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to know what personal information we hold about you and to request a copy of that data at any time. You may also request corrections to any inaccurate or outdated information in your account — simply contact our support team at [email protected] with the details you would like updated. If you wish to have your account and associated personal data deleted, you can submit a request to our support team; note that we may be required to retain certain records for a minimum period to comply with legal and regulatory obligations before full deletion can be completed. You have the right to object to or restrict certain types of data processing, including the use of your information for direct marketing — opting out will not affect your ability to use the core platform services. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

We apply industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored in encrypted form within our infrastructure. Access to personal data within our organisation is restricted on a need-to-know basis — only staff members who require access to perform their specific job functions are authorised to view member data. We conduct regular security reviews and work with our technology partners to identify and address potential vulnerabilities before they can be exploited. While we take every reasonable precaution to protect your information, no online platform can guarantee absolute security — we encourage you to use a strong, unique password for your legend link account and to log out after each session, especially on shared or public devices.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter to fulfil the purposes described in this policy. Certain categories of data — particularly transaction records and identity verification documents — may be retained for a longer minimum period as required by Philippine financial regulations and anti-money laundering laws, even after an account has been closed. When data is no longer required for any legal, regulatory, or operational purpose, we securely delete or anonymise it so that it can no longer be linked back to you as an individual. If you request account deletion, we will begin the process of removing your personal data subject to any applicable retention obligations, and we will inform you of the expected timeline. Data that has been anonymised and can no longer identify you may be retained indefinitely for statistical and platform improvement purposes.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable laws and regulations in the Philippines. When we make material changes, we will notify registered members via the email address associated with their account or by displaying a prominent notice on the platform before the changes take effect. The date at the top of this page will always reflect when the policy was last revised, so you can check back here at any time to see the current version. Continued use of the platform after a policy update constitutes your acknowledgement of the revised terms. We encourage you to review this page periodically so you remain informed about how your personal information is being handled. If you have any questions about a specific change, our support team is available at [email protected] to assist you.